 Online Filing Error Codes
Below is a list of the common online filing error codes and the HMRC recommended solutions :
|
| 1046 | Authentication error | Mandatory |
- Check the Online filing settings: Username and Password are correct.
- PAYE Reference and Tax district number need to be checked. The tax district number may have been entered ahead of the PAYE reference, if so, it needs to be removed.
|
5012 – Invalid Format
7520 –
No DOB & No NINO Entered | Date of birth | Conditional
(not needed unless NINO missing) |
- Only use genuine dates (avoid 30 February, for example)
- Do not use dates in the future
- If NINO is present and correct then you can delete the Date of Birth entry, if you have an error here
|
5012 –
Invalid
Format | Invalid NINO – Format | Optional (should be present if known) |
- If the NINO is not known, do not enter anything in the NINO field and instead make an entry in the date of birth, gender and payroll number fields
- Format must be 2 letters, 6 numbers, followed by 1 letter or a space
|
5012 –
Invalid Format | Employee’s Address – leading spaces and punctuation | Optional
(unless other address lines present) |
- Employee’s address is not essential, delete if you have errors in this field.
|
| 5012 | Employee’s postcode | Optional |
- Employee’s postcode is not essential, delete if you have errors in this field.
- Do not exceed 8 characters for the postcode.
- Try not to include unnecessary punctuation such as a full stop or hyphen in a postcode
|
5012 –
Invalid Format
5016 –
Entry Required | Forename field – incorrect characters | Mandatory |
- Only use A-Z upper or lower case, hyphen or apostrophe
- Do not enter a full stop, comma, underscore, brackets, slash, numbers (including 0), an asterisk (*) or question mark (?)
- Do not use character ` for an apostrophe, use ’.
- For 5016; employee needs a NINO or payroll number if missing.
|
5012 –
Entry Required | Surname field - incorrect characters | Mandatory |
- Only use A-Z upper or lower case, numbers 0-9, comma, full stop, forward slash, ampersand (&), hyphen, space, apostrophe and brackets
- The first character must be a letter
- Do not leave leading or trailing spaces
- Do not enter an asterisk (*) or use ‘0’ (zero) in place of ‘O’
- Do not use character ` for an apostrophe, use ’. For example, ‘O’Connor’ not ‘O`Connor’.
|
5012 –
Entry Required | Vehicle Make or Model - incorrect characters | Mandatory |
- Only use A-Z upper or lower case, numbers 0-9, comma, full stop, forward slash, ampersand (&), hyphen, space, apostrophe and brackets
- The first character must be a letter
- Do not leave leading or trailing spaces
- Do not enter an asterisk (*) or use ‘0’ (zero) in place of ‘O’
|
| 6010 | Incorrect format | Mandatory |
- Employee cannot be assigned more than 10 loans.
|
| 7130 | Works/ Payroll No | Optional |
- Not essential, delete if you have errors in this field
|
| 7540 | Invalid NINO – Contents | Optional (should be present if known) |
- If the NINO is not known, do not enter anything in the NINO field and instead make an entry in the date of birth, gender and payroll number fields
- Use an acceptable NINO prefix (see list below)
- Use a valid suffix - A, B, C, D or space.
|
| | Date of Starting | Optional |
- Only use genuine dates (avoid 30 February, for example)
- Do not use dates in the future.
|
| | Date of Leaving | Optional |
- Only use genuine dates (avoid 30 February, for example)
- Do not use dates in the future.
|
Valid NINO prefixes:
AA, AB, AE, AH, AK, AL, AM, AP, AR, AS, AT, AW, AX, AY, AZ, BA, BB, BE, BH, BK, BL, BM, BT, CA, CB, CE, CH, CK, CL, CR, EA, EB, EE, EH, EK, EL, EM, EP, ER, ES, ET, EW, EX, EY, EZ, GY, HA, HB, HE, HH, HK, HL, HM, HP, HR, HS, HT, HW, HX, HY, HZ, JA, JB, JC, JE, JG, JH, JJ, JK, JL, JM, JN, JP, JR, JS, JT, JW, JX, JY, JZ, KA, KB, KE, KH, KK, KL, KM, KP, KR, KS, KT, KW, KX, KY, KZ, LA, LB, LE, LH, LK, LL, LM, LP, LR, LS, LT, LW, LX, LY, LZ, MA, MW, MX, NA, NB, NE, NH, NL, NM, NP, NR, NS, NW, NX, NY, NZ, OA, OB, OE, OH, OK, OL, OM, OP, OR, OS, OX, PA, PB, PC, PE, PG, PH, PJ, PK, PL, PM, PN, PP, PR, PS, PT, PW, PX, PY, RA, RB, RE, RH, RK, RM, RP, RR, RS, RT, RW, RX, RY, RZ, SA, SB, SC, SE, SG, SH, SJ, SK, SL SM, SN, SP, SR, SS, ST SW SX, SY, SZ, TA, TB, TE, TH, TK, TL, TM, TP, TR, TS, TT, TW, TX, TY, TZ, WA, WB, WE, WK, WL, WM, WP, YA, YB, YE, YH, YK, YL, YM, YP, YR, YS, YT, YW, YX, YY, YZ, ZA, ZB, ZE, ZH, ZK, ZL, ZM, ZP, ZR, ZS, ZT, ZW, ZX, ZY.
|